Product Updates

Modified on Mon, 23 Jun at 9:50 AM

We’re excited to introduce additional updates that make your CoVet experience easier and more effective.


Product Updates by Date

May 27, 2025

1. Easy File Upload: Drag and Drop

Uploading files just got easier! You can now simply drag and drop your files directly into CoVet. This intuitive feature enhances your workflow and saves valuable time, especially for computer users.


2. Additional Languages Available

To support our growing international community, we've expanded our language options to include Nordic languages. This allows you to translate and manage your records seamlessly, helping your clinic effectively serve a broader client base.


3. Customized Detail Levels for Onboarding

We've enhanced the onboarding experience by increasing from 3 to 5 detail-level options. Now you can choose exactly the right level of detail when creating records, tailoring CoVet even more closely to your clinic’s specific needs.


4. Improved Phone Calling Features

  • Clinic Phone Number by Default: When calling through CoVet, your clinic's phone number is now displayed by default instead of CoVet’s number, streamlining communication with your clients.

  • Netherlands Improvements: We've enhanced and stabilized phone number assignments for users in the Netherlands, and we've removed the voice prompt that previously caused confusion, creating a smoother calling experience.

5. Enterprise Dashboard Enhancements

We've added new filters to the Enterprise Dashboard, enabling deeper, clearer analytics. Now you can easily differentiate data between organizations and between support versus paid users. Stay tuned for more enhancements!


6. Tasks and Action Items

We're introducing clear "Task" and "Billing" action items within your cases, allowing for easier management of workflow activities. This ensures important tasks are tracked and managed efficiently.


Additional Notes

We also continually resolve bugs and make minor enhancements to keep your CoVet experience seamless and efficient.


Thank you for helping us continually improve CoVet! Your feedback drives these valuable updates.



May 9th, 2025

1. PMS Integrations: Easier and Faster Data Entry

We've expanded our integrations to include Bitwerx (Avimark, Cornerstone, and Impromed) and Provet Cloud. Now, you can automate data entry between CoVet and your Practice Management Software (PMS). This means you'll spend even less time manually entering information, giving you more time to focus on caring for your patients.


2. Phone Number Sharing for Teams

Previously, each CoVet account could only verify one clinic phone number, which made it difficult for teams to consistently display the clinic's phone number. We've now improved this so that your whole team can use and share your verified clinic number. When your team members call clients, everyone will consistently see your clinic's phone number, keeping communications professional and unified.


3. Easier Team Management

We've updated the "Add Team Member" interface, making it clearer and easier to use. The functionality hasn't changed, but the improved design helps you quickly and confidently add new team members to your CoVet account.


4. Enhanced Recording and Language Settings

  • Recording Language Check: You'll now receive a prompt if your recording language differs from your app's language setting. This avoids confusion and ensures your recordings are accurately captured in your desired language.

  • Audio Input Warning: CoVet now alerts you immediately if your recording has no audio input detected, preventing wasted recordings and ensuring valuable information is always captured.

5. Case Management Enhancements

  • Quick Status Views: We've introduced five clear status indicators on the cases page, allowing you to quickly understand where each case stands without clicking into individual details.

  • Customized Case Views: Choose between viewing today's cases or all cases. Adjust these settings based on your personal preferences and workflow, making case management easier and tailored specifically to your clinic’s needs.

  • Phone Call Summaries: CoVet now summarizes your client phone calls directly within each case. Never worry about missing or forgetting key points from your conversations, everything is neatly summarized and centralized for quick reference.


Additional Improvements

We're also continuously squashing bugs and enhancing existing features, like PDF improvements and clearer recording timestamps, to keep everything running smoothly.

Stay tuned for more exciting updates designed to simplify your veterinary practice workflows!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article