This FAQ explains how CoVet turns your spoken notes into structured medical records and how you can manage case names, filter out off‑topic chatter, and access full transcripts.
Do I need to name my case or indicate which pet the record is for before I start recording?
No, you don't need to do this, although you can edit the case name at any time simply by clicking on it. Assuming you don't name the case in advance, CoVet will name the case for you based on the content of your recording.
What if my client starts talking about their vacation or something unrelated?
CoVet automatically ignores information that is not relevant to the medical record, so off‑topic remarks are left out entirely.
How do I access the exact transcript instead of the summarized record?
Navigate to your cases page and select the relevant case
Click on the required recording
Here a full searchable transcript will appear with the ability to play back the recording
Each line of the transcript shows when it was said, so you can see what was said and when.
The recording date appears once at the top, and each line shows a time range in your local time. If a line is a single moment, you'll see one timestamp instead of a range.
For example:
1:20 PM – 1:24 PM: "Okay, let's start the anesthesia prep."
1:24 PM: "Heart rate steady."
A few things worth knowing
Timestamps follow your 12-hour or 24-hour preference from your profile settings.
Recordings that span midnight are handled automatically.
If a line's timestamp can't be determined, you'll see Time unavailable with a warning icon instead of a broken line.
Timestamps make the transcript easier to use for compliance, audits, and shift handoffs.