Setting up the Timeless integration connects CoVet to your Timeless account, so you can send your CoVet cases to Timeless.
There is another article that will help you with the Timeless integration.
1. Open Integrations from the My Account page
Click your name in the navigation to open the My Account page, then select Integrations/Connections.
2. Select the Timeless integration
Find the Timeless tile and click Connect.
3. Choose your Timeless region
Timeless runs two separate environments, Global and UK, and each clinic is tied to one of them. CoVet preselects a region based on your practice location. Check that it matches the region your Timeless account is in, and change it if it does not.
Timeless connects with credentials that a Timeless administrator issues for your clinic, separately for each region. They belong to the clinic, so there is no personal Timeless sign-in step. If you do not have credentials yet, ask Timeless for them.
Important: Your Timeless credentials only work in the region they were issued for. If you pick the wrong region, the connection will not work.
4. Map yourself to your Timeless clinician
Match your CoVet user to your clinician in Timeless. This tells CoVet which Timeless clinician your cases and exports belong to.
If you skip this step, Export to Timeless stays unavailable and shows the hint Map your user to a Timeless clinician in the Timeless integration settings. You can finish the mapping at any time from the Timeless integration settings.
5. Complete setup and start using the Timeless integration
Once setup is complete, the Timeless integration is ready to use. Next, see how to send a case to Timeless in the article linked at the top of this page.
Need help?
If you have any questions about the Timeless integration, contact us at [email protected].