You can now use the whole CoVet app in the Chrome extension's side panel, next to your PMS. This article shows how to turn it on, paste notes into your PMS, and open cases from your PMS in the panel.
Before you start
You need:
Google Chrome on a computer.
The CoVet Chrome extension, version 1.3.47 or later. Chrome updates it automatically. To check, open
chrome://extensionsand look at the version under CoVet.A CoVet account, signed in to the extension.
Turn on the full app
Click the CoVet icon in Chrome's toolbar to open the side panel.
On the home screen, click Try it on the banner that introduces the full app. If you closed the banner, go to Config and click Open full CoVet app (beta).
CoVet asks "Use the same session as your browser?" Click Allow, then confirm in Chrome's prompt. This keeps you signed in when you close and reopen the panel.
The first time the app needs your microphone, a CoVet tab opens. Click Allow microphone, then click Allow in Chrome's prompt. The tab closes by itself and recording works in the panel.
The panel now opens straight into the full app every time you open it on this computer.
Paste a note into your PMS
In the browser tab, open the patient's record in your PMS where the note should go.
In the panel, open the note in CoVet.
Click Paste into PMS to paste the whole note, or the paste button on one section to paste only that section.
CoVet places each section in the PMS field it is mapped to. To change where a section goes, open the note's More options menu and click Configure PMS mapping. If a section has no field yet, CoVet tells you and offers the same option.
Open a case from your PMS in the panel
If your PMS has a CoVet button (Provet, Fuga or Vettigo), the case can open right in the panel:
Keep the panel open in the full app, in the same Chrome window as your PMS.
Click the CoVet button in your PMS.
A CoVet tab opens briefly and shows Opening case…. The case then opens in the panel and the tab closes.
The case opens in the tab instead, as before, when:
the panel is closed, in another window, or in the classic view;
the panel is signed in as a different CoVet user than the tab;
you are recording in the panel, or the panel is still loading.
If your PMS opened CoVet in its own tab rather than a new one, that tab stays open and says the case is in the side panel.
Switch back to the classic view
Click Extension at the top of the panel. The panel returns to the classic CoVet extension and stays there next time. To use the full app again, go to Config → Open full CoVet app (beta).
To open the app in a normal browser tab instead, click Tab.
Troubleshooting
What you see | What to do |
No banner and no "Open full CoVet app (beta)" in Config | Update the extension to 1.3.47 or later ( |
"The CoVet app didn't load" | Check your connection and click Retry |
Signed out every time you reopen the panel | Click Allow on "Use the same session as your browser?" and confirm in Chrome |
"Recording needs microphone access" | Click Allow and grant the microphone in the tab that opens |
"Microphone is blocked for CoVet" | Click Settings and allow the microphone for CoVet in Chrome |
"This template isn't set up for your PMS yet" | Open More options → Configure PMS mapping and choose a field for each section |
The case from your PMS opened in a tab, not the panel | Check that the panel is open in the full app, in the same window, signed in as the same user, and not recording |
The PMS button shows the case was not found | You may not have access to that visit's case in CoVet, for example when it belongs to another vet. Ask the case owner to share it |
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Need help?
Contact CoVet support at [email protected] and tell us your extension version.