We’re excited to introduce additional updates that make your CoVet experience easier and more effective.
Product Updates by Date
September 29, 2025
Assess Feline Pain with Sylvester AI
Feline pain is subtle, complex, and notoriously difficult to measure. That’s why we’ve partnered with Sylvester AI, a cutting-edge tool built to help veterinarians tackle one of the hardest challenges in feline care.
With our new integration, you can upload a single photo during a cat consult and receive an AI-generated pain assessment powered by facial recognition models trained specifically for cats.
- Analyze pain in seconds by adding a photo to any feline case.
- Include results directly in your discharge summary, complete with a QR code or shareable link for pet owners.
- Build confidence and transparency in your diagnosis with visual, data-backed insights.
This is a first-of-its-kind integration designed to improve both clinical decision-making and client communication.
Activation:
Sylvester AI is available to all users but is opt-in by default. To enable it:
Go to Settings: Tools: Sylvester AI
Consultation Checklist (Beta)
When consults move fast, it’s easy to miss something important. That’s why we built Checklist, a new tool to help you track key steps in real time.
- Add a step-by-step checklist to any case
- Build reusable templates for your most common workflows
- Share with your team or keep them private
- Archive or remove checklists as needed
No setup needed. Just look for the “Checklist (Beta)” button inside your case view, it’s already live.
September 12, 2025
Flexible Transcrip Views
Get the best of both worlds: easy navigation and easy editing. Transcripts now include clickable timestamps alongside a full block text view.
Customizable Recording Disclosure Voices
Choose the voice your clients hear when you call from CoVet. Softer, friendlier, or more professional, you decide what feels right. You can choose from multiple voice options. All future recorded calls will use your choice.
August 16, 2025
Add Images Directly into Records
Bring your notes to life by dropping images exactly where they belong, inside the section you’re working on. Perfect for SOAPs, discharge summaries, and any record that needs a visual cue.
Upgrade notes:
Add images directly within any record section
Resize, move, or remove as needed
Images appear in both the app and exported/printed documents
Email Dental Charts
You can now add images to your dental charts and email them directly to clients without ever leaving CoVet.
Timestamps for Voice Recordings
Every sentence in your recording now comes with a clickable timestamp, so you can jump straight to the moment you need.
Upgrade notes:
Transcripts are segmented by visible timestamps
Quickly find and verify key details in long recordings
Click any sentence to play that exact moment in the audio
July 25, 2025
PDF Export 2.0
Customize structure, section visibility, and formatting to fit your team’s workflow. From quick snapshots to full-detail records.
Smart Case Syncing
You can now sync changes across all documents in the same case. Whether it’s a tweak to a SOAP or a change in summary, CoVet keeps your case consistent without the rework.
Task button on the Cases Page
You can view all your outstanding tasks from one place, without opening each case individually.
Whether it’s a follow-up, a note to complete, or a client call to make, the new Task button gives you a clear, organized view of everything that needs attention, all in one click.
July 7, 2025
Language Preferences to Generate Records
You can now use CoVet in your preferred language while automatically generating medical records in a different language. It’s simple to set up and is designed to simplify real clinical workflows.
You no longer need to generate a document and then translate it to another language after the fact
Create records in 20+ supported languages to meet the needs of your clients or regulatory environment, covering 81% of the world's most spoken languages.
June 17, 2025
Now Supporting Cornerstone and Impromed
In addition to our existing Avimark integration, we’re thrilled to announce that CoVet now connects directly with Cornerstone and Impromed.
That means smoother syncing, less copy-pasting, and fewer interruptions—so your notes flow straight from CoVet into your PMS.
If your clinic uses any of these platforms, you can now connect them directly through CoVet for a more streamlined documentation experience.
Visit our knowledge centre to see how your records will appear in your PMS.
PDF Customization is here
Your records now look as professional as the care you provide.
You can now customize PDFs with:
- Your clinic’s branding – logo, headers, and footers
- Flexible formatting – A4 or Letter layouts, depending on your region
- A polished, client-ready look – perfect for discharge summaries and content downloads
Your clients will notice the difference, and your clinic’s branding will shine through in every handout.
Rich Text Snippets
Snippets just got smarter. You can now add bold, italics, and other formatting directly into your snippets—and your SOAP notes will reflect the style exactly as you wrote it.
Export to Word
Prefer editing outside of CoVet? You can now export any note to Microsoft Word, giving you the flexibility to fine-tune or reformat records as needed.
May 27, 2025
Easy File Upload: Drag and Drop
Uploading files just got easier! You can now simply drag and drop your files directly into CoVet. This intuitive feature enhances your workflow and saves valuable time, especially for computer users.
Additional Languages Available
To support our growing international community, we've expanded our language options to include Nordic languages. This allows you to translate and manage your records seamlessly, helping your clinic effectively serve a broader client base.
Customized Detail Levels for Onboarding
We've enhanced the onboarding experience by increasing from 3 to 5 detail-level options. Now you can choose exactly the right level of detail when creating records, tailoring CoVet even more closely to your clinic’s specific needs.
Improved Phone Calling Features
Clinic Phone Number by Default: When calling through CoVet, your clinic's phone number is now displayed by default instead of CoVet’s number, streamlining communication with your clients.
Netherlands Improvements: We've enhanced and stabilized phone number assignments for users in the Netherlands, and we've removed the voice prompt that previously caused confusion, creating a smoother calling experience.
Enterprise Dashboard Enhancements
We've added new filters to the Enterprise Dashboard, enabling deeper, clearer analytics. Now you can easily differentiate data between organizations and between support versus paid users. Stay tuned for more enhancements!
Tasks and Action Items
We're introducing clear "Task" and "Billing" action items within your cases, allowing for easier management of workflow activities. This ensures important tasks are tracked and managed efficiently.
Additional Notes
We also continually resolve bugs and make minor enhancements to keep your CoVet experience seamless and efficient.
Thank you for helping us continually improve CoVet! Your feedback drives these valuable updates.
May 9th, 2025
PMS Integrations: Easier and Faster Data Entry
We've expanded our integrations to include Bitwerx (Avimark, Cornerstone, and Impromed) and Provet Cloud. Now, you can automate data entry between CoVet and your Practice Management Software (PMS). This means you'll spend even less time manually entering information, giving you more time to focus on caring for your patients.
Phone Number Sharing for Teams
Previously, each CoVet account could only verify one clinic phone number, which made it difficult for teams to consistently display the clinic's phone number. We've now improved this so that your whole team can use and share your verified clinic number. When your team members call clients, everyone will consistently see your clinic's phone number, keeping communications professional and unified.
Easier Team Management
We've updated the "Add Team Member" interface, making it clearer and easier to use. The functionality hasn't changed, but the improved design helps you quickly and confidently add new team members to your CoVet account.
Enhanced Recording and Language Settings
Recording Language Check: You'll now receive a prompt if your recording language differs from your app's language setting. This avoids confusion and ensures your recordings are accurately captured in your desired language.
Audio Input Warning: CoVet now alerts you immediately if your recording has no audio input detected, preventing wasted recordings and ensuring valuable information is always captured.
Case Management Enhancements
Quick Status Views: We've introduced five clear status indicators on the cases page, allowing you to quickly understand where each case stands without clicking into individual details.
Customized Case Views: Choose between viewing today's cases or all cases. Adjust these settings based on your personal preferences and workflow, making case management easier and tailored specifically to your clinic’s needs.
Phone Call Summaries: CoVet now summarizes your client phone calls directly within each case. Never worry about missing or forgetting key points from your conversations, everything is neatly summarized and centralized for quick reference.
Additional Improvements
We're also continuously squashing bugs and enhancing existing features, like PDF improvements and clearer recording timestamps, to keep everything running smoothly.
Stay tuned for more exciting updates designed to simplify your veterinary practice workflows!
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