Batch Upload now handles images, audio, and PDFs add multiple files of a single type per upload, and CoVet will review the full case before generating anything.
What file types does CoVet support?
Images: patient photos, lesions, imaging, or photos of paper notes.
Audio: recorded consults, dictations, or owner phone calls.
PDFs: prior records, lab reports, referral letters, or any document you'd attach to a case.
Note: You can batch upload multiple files of the same type at once.
For example, you can upload several PDFs together, or several images together. Different file types need to be uploaded in separate batches.
How do I upload files?
Open the case you want to attach files to.
Click Upload (or drag and drop into the upload area on web).
Select one or more files from your device. They don't all have to be the same type.
Confirm the upload.
What happens next depends on the file type:
Images and PDFs attach to the case as documents you can preview and reference when generating content.
Audio is processed and used as a case input, the same way a live recording would be.
Where do uploaded files appear?
In the case's attachments section. From there you can preview them, remove anything added by mistake, and reference them when you generate content.
Quick Tips
Upload everything you have for a case in one batch (images, audio, and PDFs) so CoVet has the full context.
PDFs of prior records are especially useful for referrals and complex follow-ups.
If a large file fails to upload, try it on its own to see whether size is the issue. If the problem persists, contact support.